力誠國際提供工作機會訊息暨洽詢服務，歡迎有志之士加入力誠國際資料庫名單，或委任敝公司相關服務力誠高階人力機會快訊-工作機會更新日：2020年03月20日
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2020-03-20 Job Vacancy
| No. | Position / Location | Responsibility | Requirement |
|---|---|---|---|
| 01 | Technical Service Manager/New Taipei City | - 推動所有技術支持 (TS) 職能的創建和提供有效的服務和服務流程的持續改進。 - 在所有TS職能中持續推動流程和運作品質改進項目; - 執行定期 (每週，每月和/或每季度) 的管理審查機制和框架，以確保在目標時間內滿意地解決所有客戶技術支持服務的問題; - 確保將所有與軟件和/或固件錯誤問題相關的技術支持問題上報給特定戰略事業群，以便在新版本發布之前提供解決方案; - 及時通知相關管理階層，關於特定的關鍵客戶 和/或 關鍵專案項目未解決的問題，以確保不會出現意外情況; - 建立績效指標，以計算和管理每個交付的服務流程，全面控制技術服務品質和解決問題，從而提高效率和生產力; - 開發工具，培訓和自動化，以提高技術支持工程師的技術和服務水平，並在技術支持組織團隊之間分享這些知識; - 與產品和解決方案團隊合作，通過內置的主動技術支持服務推動技術路線圖，以遠程診斷/故障排除， 主動服務通知，工作容量負載警報，網絡性能和網絡安全監控，報告和遠程管理。 - 管理GCS-TS成員與客戶關係管理（CRM）平台“Saleforce.com”數據庫，使用內部產品知識資源來產生、 發布和維護特定格式的“知識庫”和“培訓材料”內容，並提高全球技術支持品質，效率和生產力。 | -教育：電子，電氣工程或工程/科學相關背景的學士學位 – 首選硬件研發或軟件研發工程經驗和/或管理背景 – 至少3~5年的跨國公司全球/區域技術支持和客戶服務管理經驗 – 5年以上的技術支持和服務運營經驗, 3年以上的人事管理角色和經驗 – 具有共同技術支持程序，人員管理技能和實踐的經驗 – 信息技術經驗的工業或商業產品 – 用於查找根本原因和解決問題的數據分析，報告和挖掘技能 – 能夠在快節奏的環境中進行多項任務，在高壓力的多文化環境中工作，並能夠滿足最後期限 – 熟練Microsoft Office技能 (即Word，Excel，Access) 以及其他分析工具 – 熟練使用 SalesForce.com的CRM平台來管理技術服務的需求 |
| 02 | IT Application Department Manager/New Taipei City | Assist IT Corporate Division Head to develop & execute IT strategy. Select & implement best-fit technology to help assigned business leaders achieve their business goals. Manage end-to-end planning, delivery and operation of business applications. -Cascade IT Division strategy to Department strategy and deliver result. -As business partner of assigned BU/Function leaders, apply best-fit IT technologies to achieve their business goals. -Achieve operation excellence through SLA and manage ongoing system enhancement per dynamic business needs and priorities. -People management & team development. | -Education: University degree in computer science-related fields -Experience: 10+ years in IT (high-tech related manufacturing industries preferred), 5+ years people management Required Competencies: End-to-end business application management experience in a specific area (e.g. from Sales, Order to After Sales, Product Lifecycle Management, or Industry 4.0) Experience in managing systems like PTC Windchill, SAP or Salesforce.com is a plus. |
| 03 | Network System Product Manager/New Taipei City | -This position is mainly responsible for planning the next generation of company’s industrial level network system management solution. -Explore market requirement for Industrial network system to define network management product roadmap and product specification. -Working with R&D for product development, and plan for go to market strategy. - Sales enabling for new product launch. -Regular global business forecast by working with regional sales team. -Quarterly business travel. | -資訊管理相關、資訊工程相關、其他數學及電算機科學相關,2~3 years proven Software product planning or sales/marketing experience in SW related product - Fluent in English communication. -Working experience in IT networking product company as sales/marketing or product planning or R&D is preferred -Experience Networking or IT system management is a plus -Experience in software programming is a plus. - Computer Science or Mathematical related educational background is preferred. |
| 04 | 軟體專案管理主任/New Taipei City | -接收產品Product Manager需求, 規劃軟體開發流程與時程 - 進行需求/應用/可行性分析產出軟體功能規格 -維護使用者介面設計規範, 訂定產品使用者介面規格 -協調內外部資源, 讓產品開發順利進行 -熟悉公司開發流程規範, 協助專案的流程檢核 -研究新的專案管理方法與產品開發流程, 協助公司改善 | -大學(含)以上或研究所畢業 電子、電機、資工等相關科系畢業佳 -2年以上軟體相關開發經驗， 4年以上軟體開發專案管理經驗 -熟悉軟體開發流程 -熟悉專案管理 -對新技術的快速學習能力 -熟悉交換器產品功能佳 (具備開發交換器或路由器相關產品經驗優先考慮) |
| 05 | RMA Service Manager/New Taipei City | -Assist to monitor closely on all service inquiries and procedures to ensure completion of all customers’ requirements -Verifies and investigates into customer’s complaints and drive for resolution within specific time frames -Assist to monitor service responses and turnaround time for commitment of service fulfillment in order to achieve the highest customer satisfaction level -Manages customer escalations on the highest priority and work with internal teams for solutions -Fully responsible for Customer Satisfaction and feedback for improvement -Assist to create, review and update department ISO documents, processes and work instructions -To review RMA reports regarding department’s performance and productivity to ensure the quality of warranty service support and meeting department’s KPI -Plan and coordinate required trainings for Authorized Repairing Centers with new updates and reminders -Administer and perform all activities in line with company rules and procedures regarding service support to customers | - Bachelor's degree above in Engineering fields preferred (EE preferred) - Minimum of 5 years managerial experience in customer service or RMA operations preferred - Excellent verbal and written communication skills in English Preferred Required Competencies: - Extremely strong customer service orientation, ethics and ability to be empathetic and accept ownership - Excellent in written, interpersonal communications and organization skills - Possess excellent analytical and problem solving skills - Ability to Multi-task with minimum supervision and meet established goals - Independent person and also a strong team player |
| 06 | PR & Communications Director/ Taipei city | -Communications leadership for prominent international business with active growth plans globally. This role takes leadership responsibility for the management of communications across our Group covers the USA, Taiwan, Singapore, Japan, and Malaysia. -Global communications projects: Alongside the above responsibilities, the role will also support and contribute to Global Management Team activities, including media related activities and ad hoc projects. -External Communications and Media Relations: Lead and coordinate proactive media and external communications across the Group, in coordination with other colleagues (local and global), to include: management of a media relations network and process across the group; media management to include planning topic coverage, coordinating, writing and distributing press releases, pitching, fielding journalist enquiries, providing guidance to journalists, press briefings etc. -Internal Communications: takes direct responsibility for coordination, management, support and delivery of internal communications activities, individually or in coordination with other team members (local and global including HR) such as communications planning and projects, news/announcements and briefing notes and other newsletters as required, proactive development of consistent messaging and topics for internal use, copywriting and drafting communications. | -Professional communications qualification highly desirable 7 to 10 years of strong corporate communications track record with an extensive hands-on experience of media relations and internal communications, ideally in a multi-country environment/global organization. -Journalistic skills to include copywriting, information research and analysis, content generation of text, data and graphics, storytelling, ability to work accurately to tight deadlines. |
| 07 | Linux kernel/bootloader developer | Linux kernel development and maintenance Review kernel and bootloader patch Send in-house kernel patch to upstream Fix kernel and bootloader bug/ security issue Co-work with Linux kernel and bootloader community Linux ARM platform development Porting and fine-tuning Linux Co-work with other R&D engineers | Minimum Job Requirements： 1.Bachelor's degree or higher in Electrical Engineering, Computer Engineering or Computer Science 2.3+ years of Linux kernel engineering experience with Linux kernel architecture, configuration, and Linux device driver model 3.Development experience on embedded environment/platforms 4.Demonstrated strong written and verbal communication skills. Preferred Qualifications: 1. Proven experience with delivering patches into the upstream Linux kernel. 2. Knowledgeable with ARM architecture and platform |
| 08 | 工控防火牆開發專案人員/新北市 | -依照公司品質標準協助開發Next Generation Firewall軟體介面與功能 -協調不同軟體團隊間共同開發產品並制定功能介接需求 -協助解決客戶在產品上所遇到的問題及客製化產品 -與測試部門合作，讓產品順利通過品質測試 -品質文件撰寫，品質流程的執行 -做專業領域報告，包含專案報告、技術報告、分析報告 | -大學(含)以上 或 研究所電子、電機、資工等相關畢業佳 -技能： 具C語言等程式語言能力 熟悉TCP/IP、Socket Programming 熟悉Linux Packet Flow佳 具Firewall、IPS、DPI或UTM開發經驗尤佳 |
| 09 | Security Developer/New Taipei City | -Perform security research against open source software. -Scan and analyze CVE in specified products -Analyze company’s CVE issue -Update and share common security issues -Maintain key management system. -Review security development lifecycle -Develop software and plugins to assist in the security research process. | Minimum Job Requirements： 5.Bachelor's degree or higher in Electrical Engineering, Computer Engineering or Computer Science 6.5+ years of experience with Linux development 7.1+ year of experience with kernel software security mechanisms: apparmor, SELinux, kernel self protection project etc. 8.Experience with development in C, and assembly (ARM, x86/x64). 9.Demonstrated strong written and verbal communication skills. Preferred Qualifications: 3.Knowledgeable with security standard (e.g., IEC-62443-4) |
| 10 | Senior Firmware Engineer (Touchpad)/台北市 | -Define, develop, and implement firmware for Touchpad and fingerprint sensor products -Onsite support for customer issues if necessary -Provides detailed high-level and low-level schedules to project/program managers -Develop firmware capability for customer and platform projects with little assistance | -Education: BS (or greater) in Computer Science or EE -At least 5-7 years of experience in real-time embedded firmware development -Minimum of 5 years of code development using assembly language and C/C++ -Experience in I2C and USB -Familiarity with Logic Analyzers, ICE and similar tools -Experience of debugging system issues and isolating problem (hardware and software) -Good oral and written communication skills - Additional Skills Knowledge of scripting language like Perl or Python Knowledge of capacitive sensing Knowledge of digital circuitry Knowledge of security and cryptography Familiar with Bluetooth 4.0 (BLE) MCU platform Experience of HID over BLE is a plus Experience in PS2 and SPI Experience in boot loaders |
| 11 | 工控防火牆 產品經理/新北市 | -Product development Lead project team to execute new product development and maintain existing products Coordinate related divisions and resources to meet the product development goals Execute product lifecycle management -Product marketing Propose and execute product go-to-market strategy Collaborate with marketing team for marketing events -Business Support and Development Support to achieve annual business target Support the development of new business or new market segments Support customer requests and issues | -University graduated with CSIE（資工，通訊） or other engineering degrees。資安產品管理經驗is a must. -5-8 year experience in following position. - Product management related (is a must) - Field application engineer (FAE) (a plus) - Technical support related (plus) -Fluent in Chinese and English reading/writing/listening/speaking. -Familiar with TCP/IP networking; good communication and teamwork skills; quick learner for new technologies and applications; understanding of New Product Development Procedure is a plus. |
| 12 | Construction Division Head/Taipei | -To plan, develop and manage construction policy and procedure in accordance with company strategy to ensure construction objectives achievement -To manage and control construction budget most efficiently to maximum the benefit. -To serve in a hands-on role in nearly every aspect of construction management -To support proposal with construction technology, manpower and necessary professional consults -To manage and supervise project construction planning to ensure construction implementation smoothly -To develop and manage construction human resources to ensure construction manpower and capabilities fit organization and project requirements. | -20 years and above in EPC company and 15 years experiences of global construction management in Oil and gas filed, power plant and infrastructure. -At least 10 years experiences of international (Middle East / Southeast Asia / Americas) project construction manager (over 500 M USD EPC project scale). -AWP (Advance Work Package) and modularization experience. |
| 13 | Open Source Software Developer/New Taipei City | -Internal open source management -Review and scan open source license -Review and patch open source project -Contribute external open source project -Participate in Linux foundation project (CIP) -Develop open-source software | Minimum Job Requirements： -3+ years of open source contribution -Experience with open source, and other common libraries -Demonstrated strong written and verbal communication skills. -Programming Language: C, Shell. Preferred Qualifications: -Proven experience with delivering patches into the open source project. -Knowledgeable with open-source software development Required Competencies : -Familiar with open source development methodologies and relevant open source communities -Any track record of experience with direct contributions in the GNU/Linux distributions packaging such as Debian, Ubuntu and/or Yocto -Demonstrable contributions to components in open source projects -Familiar with open source license and scanning tool -Understanding client needs and reconciling time constraints, available technologies and resources, and open source best practices -Proficient understanding of GIT revision control |
| 14 | Router產品高級工程師/新北市 | Product development -Lead project team to execute new product development and maintain existing products -Coordinate related divisions and resources to meet the product development goals -Execute product lifecycle management Product marketing -Propose and execute product go-to-market strategy -Collaborate with marketing team for marketing events Business Support and Development -Support to achieve annual business target -Support the development of new business or new market segments -Support customer requests and issues | -資工或通訊相關工程教育背景 -1-5 year experience in following position. - Router / network related product management/development experience (mandatory) - FAE experience or technical support related (plus) -語言：Fluent in Chinese and English reading/writing/listening/speaking. (mandatory) 能以英文簡報 -Familiar with TCP/IP networking; good communication and teamwork skills; quick learner for new technologies and applications; understanding of New Product Development Procedure is a plus. |
| 15 | Internal Auditor for APAC/New Taipei City | - Execute audits and evaluate the adequacy of controls according to established schedule, TW regulations and Group Internal Audit quality requirements - Keep abreast of regulatory changes or key business risks, of which may need to be factored into audit coverage and approach - Coordinate and monitor audits being performed by regulators, external auditors (for special projects, if any), other entities' auditors and other groups providing assurance - Prepare audit reports and participate in discussion of issues and remedial action plans with the appropriate levels of management. - Follow-up outstanding audit issues and monitor timely completion of agreed remedial actions by management. - Identify ways to improve company internal processes and audit quality | -Bachelor or above degree in accounting or related department. -3+ year of auditing work experience in big four CPA firm. -5+ year of auditing experience in in-house with cross-country exposure. -Working professional proficiency in English. |
| 16 | 工程合約管理師 | -研讀合約文件、辨認合約風險、協助專案建立風險責任分配策略。 -配合專案處理合約爭議，包括協助專案辦理與業主或設備材料供應商及施工分包商間之合約釋疑，爭取合約權益，包括工期展延及額外成本之補償。 -協助專案辦理期末結清及辦理協商、調解或仲裁。 -協助辦理合約變更。 -依專案需求需派駐海外。 | -5年以上工作經驗，具備土木、機電、設備或化工廠設計/施工/專案執行經驗者尤佳。 -能配合海外長期差旅。 -英文說寫閱讀流利。 (TOEIC 750分以上) |
